Beyond the grid: Expert services that drive utility digitalization forward

In today’s rapidly evolving energy landscape, utilities face a growing challenge: how to manage increasingly fragmented systems, unpredictable data streams, and rising operational complexity. The answer lies in a unified digital grid strategy—one that doesn’t just collect data, but transforms it into actionable insights.
The sync problem: Fragmentation and complexity
Utilities are under pressure to modernize, but many are still operating with siloed systems that don’t communicate effectively. This fragmentation leads to inefficiencies, delayed decision-making, and missed opportunities for optimization. As distributed energy resources (DERs), electric vehicles, and smart devices proliferate, the grid becomes more dynamic—and more difficult to manage.
Without a unified strategy, data becomes overwhelming. But with the right guidance and approach, it can illuminate.
Bringing it all together
At the heart of a utility digitalization is Digital Grid’s advisory and consulting program – a flexible, credit-based service model designed to support utilities and partners throughout every phase of their digital grid journey. This annually recurring service package allows customers to contract a set number of credits, which can be used across a wide range of activities—from technical consulting and product customization to cybersecurity assessments and digital training. It’s a model built for adaptability, transparency, and long-term value.
But what truly sets DG Advisory apart is the Trusted Advisor: a dedicated expert who works closely with your team to understand your goals, identify challenges, and recommend the most impactful service activities. This personalized support ensures smoother communication, faster problem-solving, and a more confident path forward in your digitalization efforts.
How does it work?
1. Flexibility for agile planning
Utilities can purchase service credits upfront, allowing for predictable budgeting and agile service planning. This flexibility ensures that digital transformation efforts can scale with evolving needs.
2. Trusted advisor support
Navigating digitalization is complex. With personalized guidance from a Trusted Advisor, utilities gain expert support to address challenges, optimize credit spending, and accelerate their transformation journey.
3. Cost savings and efficiency
Bulk credit discounts, free Trusted Advisor hours, and access to digital training help utilities save money while building internal capabilities. Simplified paperwork also reduces administrative overhead.
4. Prioritized resources
Service plans ensure that Schneider Electric resources are allocated efficiently, prioritizing strategic initiatives over ad hoc requests. This means faster response times and more impactful outcomes.
5. Transparent cost management
Knowing credit costs upfront enables better expense tracking and financial planning. Transparency builds trust and empowers utilities to make informed decisions.
